Delete Your Account

Effective date: 10 August 2026

You can permanently delete your ThatNewJob account and all associated data at any time, directly from the app — no need to contact support. This page describes how, and exactly what gets deleted, for anyone checking before they sign up or without the app installed.

How to delete your account

• Open the ThatNewJob app (iOS, Android, or web) and sign in
• Go to Profile
• Select Delete Account and confirm

Deletion happens immediately and cannot be undone or recovered — there is no grace period or backup restore for a deleted account (unlike deleting an individual lead, which can be restored from "recently deleted").

What gets deleted

Deleting your account permanently removes:

• Your account profile (name, email, subscription/plan status)
• All leads you've created, including their notes and meeting records
• All contacts you've created
• Your activity history
• Any feedback you've submitted through the app
• Any voice note audio still stored (audio is normally deleted right after transcription — this is a safety-net cleanup for anything left over)
• Your sign-in credentials (Firebase Authentication account)

Your active subscription, if any, is not automatically cancelled by account deletion — cancel it separately first from your Profile's subscription management, or through the App Store/Google Play/Stripe directly, to stop future billing.

Can't access the app?

If you'd like your account deleted but can't sign in — a lost device, a forgotten password, or you never finished setting up — emailprivacy@wallaceandwang.com from the email address on the account and I'll delete it manually.

See the Privacy Policy for more on what data is collected and why.